The “next step” of the digital revolution: RATIONAL relies on feature-complete cidaas platform 

With the aim of providing Gastronomy with the best tools for cooking at all times, RATIONAL sees itself not just as a machine manufacturer, but as an innovative solution provider in the field of thermal food preparation, e.g. for restaurants, hotels, company canteens, hospitals, schools and supermarkets. In order to meet the constantly growing customer needs, RATIONAL relies on cidaas, an innovative and feature-complete Customer Identity & Access Management (CIAM) for its digital transformation in order to sustainably increase customer satisfaction and competitiveness.

With cidaas, RATIONAL is revolutionizing the customer and partner relationship, focusing even more on customer satisfaction and competitiveness. cidaas is also happy to play its part in good taste by providing the best platform for managing digital identities for the entire chain behind the hot pot.

Sadrick Widmann

CEO, cidaas

For more than 50 years, RATIONAL has endeavored to offer its customers the greatest possible benefit. With a total of over 1,200,000 appliances produced and 140 million meals prepared every day, RATIONAL cooking systems have become the standard in professional kitchens all over the world and have been a great success story since their market launch in 1973. The focus on customer benefits has made RATIONAL the global market and technology leader in thermal food preparation. This great success story continues as RATIONAL continues its digital transformation and switches to cidaas’ comprehensive Customer Identity & Access Management for better user management of dealers, B2C customers, employees and suppliers. Another big step in an extraordinary 50-year company history.

RATIONAL uses the following functions of cidaas:

• Multi-factor authentication for maximum security.
• Group and role management for fine-grained authorization and user administration.
• Webhooks for easy integration with the entire IT landscape, e.g. CRM.
• Integration via OpenID Connect and OAuth2 in various front-end applications.
• And many more…

Together with its partner esentri, cidaas will support RATIONAL in taking the “next step” in the digital revolution so that the company is equipped for the future.